Transform your collections operation with negotiator bots, automated calls and multichannel messaging. It could reduce costs and improve recovery.
Potential effective contact
Potential operating costs
Collections availability
Potential recovery
Traditional collections are costly, inefficient and create operational burnout
Traditional call centers require costly infrastructure, extensive staff and constant supervision.
Few calls reach the debtor during traditional business hours.
Collection stress tends to drive high turnover, affecting service quality.
Call centers operate on fixed schedules, missing contact opportunities outside business hours.
A complete ecosystem of agents specialized in negotiation, communication and compliance
Automated Negotiator
Negotiates personalized payment plans with empathetic, persuasive conversational AI.
Smart Calls
Makes automated calls with natural voice and real-time intent detection.
Multichannel Messaging
Coordinates WhatsApp, SMS, email and call communications in an integrated way.
Legal Compliance
Ensures every interaction complies with collection regulations across DR and LATAM.
Natural voice with advanced NLP
Automated conversations
Personalized sequences
Reminders and alerts
Measurable results for financial institutions and collection agencies
Could improve the contact rate compared with the traditional model, thanks to multichannel and flexible hours.
Could reduce call center infrastructure and the operating staff workload.
Greater effectiveness in negotiation and persistent yet respectful follow-up.
Reach debtors at optimal times, including nights and weekends.
Every interaction documented and aligned with current collection laws.
From small portfolios to large account volumes without increasing infrastructure or staff.
A new era in collections management
| Feature | Call Center | Nadakki AI |
|---|---|---|
| Cost per contact | High | Potentially lower |
| Effective contact rate | Low | Potentially higher |
| Operating hours | Business hours | 24/7 |
| Scaling capacity | Weeks/months | Instant |
| Message consistency | Variable by agent | Consistent |
| Legal compliance | Risk of errors | Automated |
| Effectiveness analysis | Manual, limited | Real-time, predictive |
All LATAM collection regulations incorporated
Activate your AI collector and discover how you could recover more with less
Agile implementation • No commitment • Personalized demo