Customer Core
AI-Powered Customer Experience
Turn every interaction into an opportunity: intelligent segmentation, real-time personalization and world-class automated support.
Native integration with all communication channels
Customer Core Components
Complete suite for managing the customer lifecycle.
Intelligent Segmentation
Dynamic customer clustering based on behavior and preferences.
- Microsegmentation
- Purchase propensity
- Lifetime value prediction
AI Virtual Assistants
Chatbots and voicebots with advanced NLP for 24/7 support in Spanish.
- Multichannel
- Human handoff
- Sentiment analysis
Real-Time Personalization
Personalized recommendations and offers based on context and behavior.
- Next best action
- Dynamic pricing
- Content personalization
Churn Prediction
Early identification of customers at risk of churn with preventive actions.
- Early warning system
- Retention strategies
- Campaign ROI
Sentiment Analysis
Satisfaction monitoring across all touchpoints and social media.
- Predictive NPS
- Voice of customer
- Crisis alerts
Intelligent Onboarding
Automated sign-up process with identity verification and digital KYC.
- eKYC
- Facial biometrics
- Fraud prevention
Next-generation conversational AI
Models trained with Latin American Spanish variants, idioms and local slang.
Customizable natural voices for call centers with low latency.
Unified customer view with instant update of interactions.
Omnichannel experience
Consistency across all touchpoints: web, app, branch, call center.
Hyper-personalization
Every customer receives relevant offers and content at the right moment.
Intelligent automation
Could reduce service costs while maintaining quality and 24/7 availability.
Actionable insights
Real-time dashboards with customer metrics and recommendations.
Revolutionize your customers' experience
Schedule a demo of the Customer Core and discover how to increase satisfaction and retention with AI.
Request Free Demo