Your Privacy Matters

Privacy Policy

NADAKKI AI Suite is committed to protecting your privacy and ensuring transparency in how we handle your data.

Last Updated: January 2026

Summary: your data, Google data and Limited Use

Last updated: October 12, 2026

Who is responsible

Brigade Investment LLC, a Florida limited liability company at 1205 NE 163 St, Suite 1042, North Miami Beach, FL 33162, United States, operates Nadakki AI Suite and is responsible for the personal data described in this policy.

What data we collect

Account data (name, business email, company and login details); usage data (how you use the platform, device and log information); and Google Ads and Google account data that you authorize through Google OAuth, such as account identifiers, campaigns, keywords, budgets and performance metrics.

How we use it

Only to provide the service you asked for: reporting, keyword planning, and managing campaigns that you have approved. We do not use your data for any other purpose.

What we never do

We do not sell your data and we do not use it for third-party advertising. One customer's data is never used for another customer.

Your rights

You can request access to, correction of, or deletion of your data by writing to support@nadakki.com. You can also revoke Nadakki's access to your Google account at any time from your Google Account settings.

How long we keep it

We keep your data for as long as our relationship lasts and for any additional period required by law.

Security

Data is encrypted in transit and access is restricted through access controls to authorized personnel only.

Google API Services

Nadakki AI Suite's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Table of Contents▼

1. Introduction

Welcome to NADAKKI AI Suite ("we," "our," or "us"), operated by NADAKKI. We are committed to protecting your privacy and ensuring that you understand how we collect, use, and protect your personal information.

NADAKKI AI Suite is a multi-tenant enterprise AI platform for marketing automation, providing AI marketing agents for content generation, lead scoring, campaign optimization, social media management, analytics, and reporting.

This Privacy Policy applies to all users of our services, including visitors to our website at https://nadakki.com, registered users, and enterprise customers.

Data Controller: Brigade Investment LLC (Nadakki AI Suite)
Address: 1205 NE 163 St, Suite 1042, North Miami Beach, FL 33162, United States
Phone: +1 (305) 907-4078
Website: nadakki.com
Privacy Contact: support@nadakki.com

2. Information We Collect

2.1 Account Information

When you create an account or contact us, we collect:

  • Full name and contact details (email address, phone number)
  • Company name and business information
  • Job title or role within your organization
  • Billing and payment information (processed securely through Stripe)

2.2 Social Media Data

When you connect your social media accounts to our platform, we may access:

  • Public profile information (name, profile photo, account ID)
  • Page management permissions for the business pages you manage
  • Publishing permissions to post content on your behalf
  • Analytics and insights data from your connected accounts
  • Audience demographics and engagement metrics

Note: We only access the data necessary to provide our services. You may revoke access at any time through your account settings or the corresponding social media platform.

2.3 Usage Data

We automatically collect information about how you interact with our platform:

  • Features used and actions taken within the platform
  • Timestamps, session duration, and usage frequency
  • Device information (browser type, operating system, device type)
  • IP address and approximate geographic location
  • Referral sources and pages visited

2.4 Marketing Data

As part of our marketing automation services, we process:

  • Campaign performance metrics and analytics
  • Content you create or upload to the platform
  • Audience segments and targeting parameters
  • Lead scoring data and conversion metrics

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery

Provide, maintain, and improve our AI marketing platform and its features

Account Management

Manage your account, process payments, and provide customer support

Social Media Services

Publish content, analyze performance, and manage your social presence

AI Training

Improve our AI models to provide better recommendations (anonymized data only)

Communications

Send service updates, security alerts, and marketing communications (with consent)

Legal Compliance

Comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

  • Contract Performance: Processing necessary to fulfill our service agreement with you
  • Legitimate Interests: Improving our services, security, and fraud prevention
  • Consent: Marketing communications and optional data processing
  • Legal Obligation: Compliance with applicable laws and regulations

4. Social Media Platform Data

Meta Platforms (Facebook and Instagram)

When you connect your Facebook or Instagram accounts to NADAKKI AI Suite, we access data through Meta's official APIs in compliance with the Meta Platform Terms.

Data We Access:

  • Page and profile information you authorize
  • Page management and publishing permissions
  • Post performance analytics and engagement
  • Audience insights and demographics
  • Comments and messages (if authorized for customer service features)

How We Use Meta Data:

  • Schedule and publish content to your pages
  • Analyze content performance and audience engagement
  • Generate AI-powered recommendations for content optimization
  • Provide unified analytics dashboards

⚠️ Key Commitments:

  • ✓ We do NOT sell Meta platform data to third parties
  • ✓ We do NOT use Meta data for advertising outside your authorized purposes
  • ✓ Data is deleted within 90 days after you disconnect your account
  • ✓ You can revoke access at any time through your account settings or your Facebook/Instagram settings

TikTok data

If you connect your TikTok account or your TikTok ad account to Nadakki AI Suite, we access the data you authorize through the official TikTok APIs and in line with TikTok’s developer terms.

What data we use

  • The account information you authorize: user identifier, display name and profile picture.
  • The videos you upload from Nadakki: they are sent as drafts to the inbox of your TikTok creator account. You review and post each video from the TikTok app; Nadakki does not post on your behalf.
  • If you advertise, the metrics of your ads (impressions, clicks, spend and conversions) from the ad accounts you connect.

What we use it for

Only to show you which account is connected, to send the drafts you prepare to your inbox, and to give you reports and recommendations about your ads. We do not sell this data, we do not use it for third-party advertising, and one customer’s data is never used for another. Access tokens are stored encrypted.

How to revoke access

  • In Nadakki: Settings → Connected accounts → Disconnect, next to TikTok.
  • In the TikTok app: Profile → menu → Settings and privacy → Security → connected apps and services → Nadakki → remove access.
  • For ad accounts: in TikTok Business Center or TikTok Ads Manager, remove the authorization for the Nadakki app.

When you disconnect the account, we delete the tokens and the related TikTok data within 90 days. You can also ask for deletion at any time by writing to support@nadakki.com.

Other Social Platforms

We also integrate with:

  • • LinkedIn - Professional content publishing
  • • TikTok - Short-form video management
  • • Twitter/X - Real-time engagement
  • • Pinterest - Visual content sharing
  • • YouTube - Video publishing and analytics

Revoking Access

To disconnect a social account:

  1. Go to Settings → Connected Accounts
  2. Click "Disconnect" next to the platform
  3. Data will be deleted within 90 days

You can also revoke access directly through each platform's settings.

Text messages (SMS)

If you give us your mobile number and agree to receive text messages, we use it only to send you transactional messages about your account and the services you requested (confirmations, reminders and service notices). We do not send marketing or promotional text messages. You can reply STOP at any time to opt out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See also the SMS Terms.

5. Sharing Data with Third Parties

We do not sell your personal information. We may share data with the following categories of third parties:

Service Providers

  • Stripe - Secure payment processing
  • AWS (Amazon Web Services) - Cloud hosting and data storage
  • Analytics providers - Platform usage analysis (anonymized)
  • Email service providers - Transactional and marketing emails

Social Media Platforms

  • Meta (Facebook/Instagram) - Content publishing and analytics
  • Google (YouTube) - Video management and analytics
  • LinkedIn, TikTok, Twitter, Pinterest - Social media management

Legal Requirements

We may disclose information when required by law, to respond to legal process, or to protect our rights, privacy, safety, or property.

Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any such change.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy.

Data TypeRetention Period
Account informationAccount lifetime + 3 years
Social media data90 days after disconnection
Campaign and marketing dataAccount lifetime + 1 year
Usage analytics2 years (anonymized indefinitely)
Billing records7 years (legal requirement)
Support tickets3 years after resolution

Following account deletion, we will delete or anonymize your data within 30 days, except where we are required to retain certain information for legal, tax, or accounting reasons.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you

Right of Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Portability

Receive your data in a structured, machine-readable format

Right to Restrict Processing

Limit how we use your data in certain circumstances

Right to Object

Object to processing based on legitimate interests or direct marketing

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent

Right to Lodge a Complaint

File a complaint with a supervisory authority

CCPA Rights (California Residents)

  • • Right to know what personal information is collected, used, and shared
  • • Right to delete personal information held by businesses
  • • Right to opt out of the sale of personal information (we do not sell your data)
  • • Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at support@nadakki.com. We will respond to your request within 30 days.

8. Security Measures

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

TLS 1.3 encryption for data in transit; AES-256 for data at rest

Access Control

Role-based access with multi-factor authentication

Monitoring

24/7 security monitoring and intrusion detection

Backups

Regular encrypted backups with secure offsite storage

Training

Regular security training for all team members

Audits

Periodic security audits and vulnerability assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform.

Essential Cookies

Necessary for the platform to function. These cannot be disabled and include authentication, security, and preference cookies.

Analytics Cookies

Help us understand how visitors interact with our platform. Data is anonymized and used to improve our services.

Marketing Cookies

Used to deliver relevant ads and track campaign performance. You may opt out of these cookies.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our platform.

10. Children's Privacy

NADAKKI AI Suite is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe your child has provided us with personal information, contact us at support@nadakki.com. We will take steps to remove such information promptly.

11. International Data Transfers

NADAKKI AI Suite operates from the United States. If you access our services from outside the United States, your information may be transferred, stored, and processed in the United States or other countries where our service providers operate.

For users in the European Economic Area (EEA) and the United Kingdom, we ensure that international data transfers are protected by:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data processing agreements with our service providers
  • Appropriate technical and organizational security measures

12. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

When we make material changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will notify you by email (for registered users)
  • We will display a prominent notice on our platform

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NADAKKI AI Suite

Company: Brigade Investment LLC

Address: 1205 NE 163 St, Suite 1042, North Miami Beach, FL 33162, United States

Phone: +1 (305) 907-4078

Privacy Email: support@nadakki.com

Support Email: support@nadakki.com

Website: https://nadakki.com

For data protection inquiries from the European Union, you may also contact your local data protection authority.